Who we are

Our website address is: https://nextphase-training.com. Next Phase Training provides personal training services in Sydney (Club Lime Rosebery & Pyrmont). If you have any questions about this policy or how we handle your information, you can contact us at info@nextphase-training.com or 0420 720 038.

What personal information we collect

When you submit our consultation/booking form (hosted via Tally), we collect the information you provide, which may include your name, email address, phone number, and details about your fitness goals or training history. We do not collect payment information through this website.

How we use your information

We use the information you provide to respond to your enquiry, arrange and deliver your free consultation, and provide personal training services if you become a client. We may also use your contact details to follow up about your enquiry or, where you’ve agreed to it, to send you occasional updates about our services.

Third-party tools we use

Our booking form is hosted by Tally (tally.so), a third-party form provider — when you submit the form, your information is sent to Tally and to us. We also use Meta (Facebook) Pixel and Google Ads/Analytics tracking on our website to measure how visitors interact with our site and to track the effectiveness of our advertising. These tools may place cookies on your device and collect data such as your IP address and browsing behaviour. You can review Meta’s privacy policy at facebook.com/privacy/policy and Google’s at policies.google.com/privacy.

Cookies

Our website uses cookies from the third-party tools listed above to help us understand site traffic and measure advertising performance. You can control or disable cookies through your browser settings, though this may affect how the site functions.

How long we retain your data

We retain enquiry and consultation form data for as long as necessary to respond to your enquiry and, if you become a client, for the duration of our working relationship and as required for our business records. You can request that we delete your information at any time (see below).

Your rights over your data

You can request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us at info@nextphase-training.com. We will respond to your request within a reasonable timeframe.

Data security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Contact us

If you have questions about this privacy policy or how your data is handled, contact us at info@nextphase-training.com or 0420 720 038.